Getting your LinkedIn account restricted can be frightening. Especially if you’re using it as a main channel for lead generation, recruitment, or building a personal brand.
First things first: don’t panic. LinkedIn can restrict accounts for a number of reasons, and (the majority of the time) it’s only temporary.
In this article, we’ll cover everything you need to do to get your account back, as well as what you can do to prevent LinkedIn from flagging your account again in the future.
There are three types of LinkedIn restrictions. Depending on what type of message you've received, the steps to get your account back look a little different.
Here’s what they look like:
You're logging on to check your messages, and boom, you see the infamous “your LinkedIn account has been restricted” pop-up.
If this is your first time seeing this message, you don’t need to worry. You can still get your account back – LinkedIn has most likely restricted your account as a precaution.
Some of the common reasons why LinkedIn may have restricted your account include:
We’ll dive into each of these a bit deeper, as well as what to do to avoid LinkedIn account restrictions in the future.
Growing a LinkedIn account too quickly (or performing too much LinkedIn lead generation) is the most common reason for an account restriction. This is especially true if you’re using a new or recently revived LinkedIn account.
Think about your LinkedIn account as if it were an email inbox. Prior to launching a big email campaign, most marketers “warm up” their inboxes. The same can be said for your LinkedIn account. Before you start a campaign, slowly ramp up the number of connection requests you send.
Even if your account is not new, you can still get your account in trouble if you’ve passed LinkedIn’s weekly limit. This limit is anywhere from 100 to 200 connection requests per week, depending on your subscription level and activity.
A low acceptance rate is usually linked to sending too many connection requests to irrelevant contacts. However, it can also tie into your messaging and who you are targeting.
When your profile is still growing (under 500 connections), it’s best to connect with people who are either in the same industry as you or 2nd-degree connections. You’ll typically see a higher acceptance rate with this type of “warm” audience.
If we’re being honest, a low acceptance rate isn’t a common reason LinkedIn restricts accounts. Unless you’re being reckless with your connection requests, a low acceptance rate shouldn’t dunk you in hot water.
We hate to say it, but your messaging might be the issue. Luckily, we’ve written at length about creating engaging connection requests as well as follow-ups.
LinkedIn has never played well with others. While they do offer integrations with other tools, they only come with the highest-tier premium accounts (and the integrations are still limited).
With this being said, using a third-party tool does not have to be an inherent risk. Here are some things we recommend thinking about:
If you’re interested in reading LinkedIn’s exact guidelines regarding automation tools, you can find them here. While they make it sound deadly, don’t let LinkedIn scare you – millions of people use automation tools without issue on LinkedIn every day.
If there’s one thing that will get your account banned immediately, it’s spamming mass messages.
LinkedIn describes spam as "Suspicious activity," which can be difficult to define. We typically see it boil down to this:
To avoid LinkedIn marking your outreach as spam, you should focus on the relevance, value, and quality of your messages. You can also include variables (like [FIRST_NAME] or [COMPANY]) when automating your outreach to personalize your message.
It’s also a good idea to optimize your profile to get the most out of your messaging & ensure authenticity.
When you send a connection request, contacts have two options: accept or decline. If they decline, they can select ‘I don’t know this person.’ In short, if you get too many ‘I don’t know this person’ clicks, your account could be temporarily restricted.
You can avoid falling into this trap by:
We’ve covered the “why” but not the “what.” Here’s how to get your account back as quickly as possible after you’ve faced a restriction.
The first thing you should do when your account gets banned is contact LinkedIn support. However, a common problem we’ve heard is that users can’t find the right address to contact LI support—here’s the right link.
When you’re talking to LinkedIn support, we have a few recommendations to keep your account safe:
As long as you’re respectful (and using an account that can be ID verified), LinkedIn support will likely be able to restore your account or provide some context.
If you're using a LinkedIn lead generation tool like We-Connect, reach out to their support, too.
It’s important to note that any LinkedIn tools, no matter how they’re being used, violate LinkedIn’s Terms of Service. If your account has been restricted, it’s recommended that you disconnect any associated tools and clear your browser cache, even if the restriction was due to another reason.
If you’re using a cloud-based LinkedIn tool (again, like We-Connect), it’s not necessary to disconnect your tools. However, you should pause any automated activity for the time being. This is just another reason we urge users to only use cloud-based tools.
LinkedIn tracks every session your account is logged into, whether that’s from your browser, mobile app, or a third-party tool. If your account has multiple simultaneous sessions, even if it’s just you logged in across devices, LinkedIn may flag that as suspicious behavior.
To reduce risk, we recommend logging out of other devices and closing sessions you don’t recognize. Here’s how to check your active sessions on LinkedIn.
If you’re running automated outreach, don’t manually send messages or connection requests at the same time. LinkedIn tracks your activity patterns, and if the volume or speed of interactions looks unnatural, even if it is manual, it can increase your risk of a temporary restriction.
Instead, pause your automation if you need to do outreach by hand, or wait until your campaigns are paused or completed. It’s better to play it safe than to risk getting flagged.
So, you’ve (hopefully) navigated the choppy waters of recovering your LinkedIn account. But how do you ensure smooth sailing in the future?
Here are some tips to prevent another stay in LinkedIn jail:
LinkedIn is picky. There are plenty of reasons you can get your account restricted; however, if you’re using an automation tool, it’s most likely one of three reasons:
If you’re searching for a tool that’s cloud-based and up-to-date with LinkedIn compliance, give We-Connect’s 14-day free trial a shot.
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